Privacy Policy
Effective Date: June 2025
Greenland Hotel & Suites
334 Adeyemo Akapo Street, Omole Phase 1 Estate, Ikeja, Lagos
📧 info@greenlandhotelandsuites.com
📞 +2348056780341, +2348054787689
At Greenland Hotel & Suites, we are committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, make bookings, or interact with our services.
1. Information We Collect
We may collect and process the following personal information from you:
Identification Details: Full name, address, nationality, phone number, and email address.
Booking & Stay Details: Check-in/check-out dates, room preferences, payment methods, and guest preferences.
Payment Information: Bank details, card numbers (processed securely through third-party gateways).
Online Activity: IP address, browser type, device information, pages visited, and cookie data when using our website.
Feedback or Communication: Any messages, reviews, or inquiries you send to us.
2. How We Use Your Information
We use your personal information to:
Process and confirm bookings
Provide tailored guest services and amenities
Respond to inquiries or service requests
Improve our website, services, and user experience
Comply with legal and regulatory requirements
Send updates, promotions, or important notices (you can opt-out anytime)
3. Sharing of Information
We may share your information only when necessary and under strict confidentiality, such as:
With trusted third-party service providers (e.g., payment processors, booking platforms)
With law enforcement or government authorities when legally required
Internally within the hotel to ensure seamless service delivery
We do not sell, rent, or trade your personal data to any third party for commercial purposes.
4. Data Security
We take your privacy seriously. We implement robust physical, digital, and managerial safeguards to protect your data against unauthorized access, disclosure, alteration, or destruction.
All sensitive data such as payment details are encrypted and handled via secure systems and platforms.
5. Data Retention
We retain your data only as long as necessary for:
Business operations
Legal or tax requirements
Customer service and future booking reference
When no longer required, your data is securely deleted or anonymized.
6. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience, track website performance, and deliver personalized content. You can accept or decline cookies through your browser settings. For more details, please see our Cookies Policy.
7. Your Rights
You have the right to:
Request access to the personal information we hold about you
Correct inaccurate or outdated information
Request deletion of your data (subject to legal limitations)
Withdraw consent for marketing communication at any time
To exercise any of these rights, please contact us using the information below.
8. Third-Party Links
Our website may contain links to third-party sites (e.g., booking engines, social media). We are not responsible for the content or privacy practices of these websites. Please review their respective privacy policies before submitting any information.
9. Policy Updates
We may update this Privacy Policy occasionally to reflect changes in law, technology, or our services. All updates will be posted on this page with a revised effective date.
Contact Us
For questions, concerns, or requests related to this Privacy Policy, please reach out to us:
Greenland Hotel & Suites
📍 334 Adeyemo Akapo Street, Omole Phase 1 Estate, Ikeja, Lagos
📧 info@greenlandhotelandsuites.com
📞 +2348056780341, +2348054787689